Placing your privacy and interests first

Pawnbrokers Today understands that your privacy is important to you. We are therefore dedicated to protecting the privacy of your personal information.

All information gathered from your use of this site or by any other method is kept confidential and not disclosed to a third party without your permission (unless we are required to so do by, law or by a regulatory body or to recover monies owed to us by or HPI checks [car loans]).

It is important that you read our terms and conditions as they set out how we may use your information.

Code of ethics

Any personal data we obtain from you visiting this website is processed and maintained in accordance with the Data Protection Act 1998.Further information on the Act is available here: www.dataprotection.gov.uk.

Cookies

A "cookie" is a piece of data stored on the user's hard drive, containing information about the user. We use cookies on our site, but none of them contain any personally identifiable information. In addition, we may decide to use cookies on certain pages of our site. Cookies can help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session.

You may choose not to accept cookies by setting your browser to refuse all cookies or to notify you each time a cookie is set. If you choose to refuse cookies, however, you may not be able to use all features of our site.

Use of information

We will store and process your information on Pawnbrokers Todays computers and in any other way. The information we collect about you may be used in the following ways:

• To enable us to consider your application for a loan or any other product or service.
• To contact you in connection with your enquiry.
• To conduct searches relative to car loans- DVLA (who may search the Electoral Register), fraud prevention agencies or other organisations when you apply for an account or any other product or service or which you or they give to us at any other time or
• To learn from the way you use and manage your account(s), from your transactions and from the payments made to your account. We will use your information to manage your account(s), give you statements and provide our services, for research, assessment and analysis (including behaviour scoring, market and product analysis) and to develop and improve our services to you and other customers and protect our interests.These statistics are for our own internal purposes-it will not be possible to identify individuals from these statistics.

We may give information about you to the following:

• Any party to whom we transfer or may transfer our rights and duties under this agreement.
• We may also give out information about you if we have a duty to so do or if the law allows or requires us to so do.

How long we keep your information

We will keep your information no longer than is necessary. However;

• We will keep the information we need to enable us to provide you with the service that you have requested through this website for as long as it takes us to provide that service.
• We will keep your contact details for as long as we have your consent to send you marketing information and/or pass your contact details to third parties.
• We will keep records of any transactions you enter into on this website for a minimum or six years. This is so that we can respond to any complaints or disputes that arise in that period.
• We will keep other information about you if it is necessary for us to do so to comply with the law.

We will only collect and store information about you, with your consent. You give us your consent by choosing to opt in or out on the application form and also by reading and acknowledging you have read the "Privacy Policy" and also "Terms and Conditions" sections of the application form. You can change your mind or remove or add your consent at any time.

You have the right of access to your personal records or other information that we hold about you. We may charge you £10.00 for each request.

If any data or information we hold about you is inaccurate or out of date then please let us know and this will be corrected immediately. You can be deleted from our databases. Please note that this will not delete information held about you on other third party databases or information, which we are required to hold for legal or regulatory purposes. Some telephone calls may be monitored or recorded for the purposes of maintaining and improving our service standards or for training our staff. To revise your consent, access, amend or delete your records you should contact us at Pawnbrokers Today, 29 Frith Street, London, W1D 5LG.

What this Privacy Policy does not cover

This policy does not apply to the practices of companies Pawnbrokers Today does not own or control, or to people we do not employ or manage.

Changes in the Privacy Policy

Pawnbrokers Today may amend this privacy policy from time to time. If any amendments are made then a notice will be posted on this website. This privacy policy was last updated on 02/04/2011.

Contact details

Should you have any queries or require any information about this Privacy Statement or Pawnbrokers Today and the Data Protection Act then these should be direct to Pawnbrokers Today, 29 Frith Street, London, W1D 5LG.